Sunday, 5 February 2012

It ain't what you say, it's the way that you say it

This is a short, helpful video from the California HealthCare Foundation and their Better Chronic Disease Care Programme. It looks at how people can be supported to bring about behaviour change.

It demonstrates how a change of style on the part of professionals - from telling, to asking -  can enable people to manage their chronic condition more successfully. 

If you cannot view this video on this page, click on the link to go the original site:

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